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Special Session Follow-up

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Lisa being interviewed by the news media at the Capitol during the May 2022 Special Session

While the two bills signed into law from the Florida Legislature’s recent special session had many positives (read the final Special Session Bill Watch), more comprehensive measures were needed to address the root cause of our property insurance dilemma in Florida: excessive litigation.  The current excesses are driven by fraudulent roof claims.  I say “current” because you need to understand that this is an insidious game of whack-a-mole that is now going on its second decade, as explained by Florida Insurance Commissioner David Altmaier in this soundbite with reporters.  The commissioner rightly notes that the big increase in roof claims coincides with closing some Assignment of Benefits (AOB) loopholes in 2019 legislation, just as decreases in previous fraudulent practices involving sinkholes and mold magically disappeared upon corrective legislation.  Now just watch the cottage industry of specialized roofing scammers and trial lawyers as they make their move to escape the corrective whack-a-mole hammer of this past special session (see Roofers Sue Over New Reforms in this newsletter).

More comprehensive measures needed include:

  1. Going beyond a roof deductible (which can simply be included in the cost of the roof by an unscrupulous roofer) and do instead what 40 other states do: allow insurance companies to pay Actual Cash Value on roof repairs.
  2. Getting rid of Assignment of Benefits (AOB) contracts altogether. As trial lawyer John Morgan put it himself in a recent tweet: “(An AOB) is where fraud and abuse begins. Eliminate the middle man and you eliminate the abuse.  Homeowners can call an attorney on their own if the insurance company fails to make covered repairs.  AOBs care like ants on a sugar cube,” he concluded. 
  3. The new law prohibits contractors and other third-parties using AOBs from recovering attorney fees. Now it’s time to eliminate attorney fee recovery on first-party property insurance claims lawsuits as well, because a majority of them are still driven by a contractor or attorney who has enticed the homeowner into filing the lawsuit – sometimes without their knowledge.  Instead, have each side pay their attorney fees – as we do with almost all other business contracts.  By doing so, we’ll reduce the incentive for filing unnecessary lawsuits.
  4. Reforming the Cat Fund. Eliminate the rapid cash buildup factor (the “hurricane tax”) and lower the retention point so insurance companies can access this much less expensive source of reinsurance and save homeowners an average $150 a year on their premiums.

Only by such comprehensive reform (as we did with mold and sink holes to Commissioner Altmaier’s point) will we provide the disincentive for the unscrupulous contractors abetted by the cottage industry lawyers to stop.  Just as what happened when we used the hammer on mold and sinkhole claims – all that supposed damage just magically disappeared afterward.  Poof!

The inconvenient truth remains – Florida has 9% of all the homeowners insurance claims in the country, yet 79% of the homeowners insurance claims lawsuits, based on updated 2020 data from the National Association of Insurance Commissioners (NAIC).  The best the trial bar lobby could do this session (as they did in the 2021 session) is argue with the methodology Commissioner Altmaier used to cull the NAIC data.  

What’s next?  We expect further litigation reform to begin with a new set of lawmakers, right after the November election.  Senator Jim Boyd (R-Bradenton) who chairs the Insurance and Banking Committee will hold workshops over the summer to provide more information and data that some lawmakers complained they didn’t have during the special session.  While there is raw data on the big increase in lawsuits in recent years (363% in the past nine years – see the updated chart below) there is not yet the closed claim and other granular data that will help lawmakers understand just how these lawsuits are affecting insurance companies and their customers.  OIR is still in rulemaking on a closed claim/litigation data call which requires companies report data starting in March 2023 and has released a draft data call spreadsheet to date.  Meanwhile, OIR has released Informational Memorandum OIR-22-02M on the new Reinsurance to Assist Policyholders (RAP) Program passed in the special session, as well as this year’s 2022 Catastrophe Reporting Form for hurricane season.

Property insurance lawsuits in Florida have increased 363% in the past nine years  (Click to enlarge/print)

We also invite you to check out our new 2022 Litigation Reform & Consumer Protections webpage including the TV Coverage & Videos section halfway down the page.  You’ll find two more soundbites from Commissioner Altmaier from March 29 worth watching!  

LMA Newsletter of 6-13-22

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Tags: Assignment of Benefits, David Altmaier, Florida Homeowners Insurance Market, Florida Hurricane Catastrophe Fund, Florida Legislature 2022, Florida Property Insurance, Insurance Litigation, Jim Boyd, John Morgan, National Association of Insurance Commissioners, Roofing, Roofing Deductibles

“Your newsletter is fabulous!  I greatly appreciate the topics you expose, so that insurance professionals like myself can keep up with the latest events that affect the public we serve and ourselves.”

Cynthia Hoehn, Independent Property & Casualty Personal Lines insurance agent
Clermont, FL

“Lisa this is another great newsletter, and we appreciate the time and energy you put into these informative updates – you are on top of these topics!”

Mike Graham, CEO
Smart Vent Products, Floodproofing.com, & Risk Reduction Plus
Juno Beach, FL

“Lisa Miller is a true champion for the insurance industry, with her regular updates! We appreciate all you do and keeping us up to date on priority issues!”

Gillian Lloyd, Account Executive
Zywave
Milwaukee, WI

“Another great Newsletter on Florida industry this week.  Your service and advocacy in Florida is very important to keeping me updated and apprised of the Florida insurance laws, trends and overall environment.  Something similar is very much needed in Louisiana, too.”

Jennifer Tedesco, Esq., Claims Director
Pharos Claims Services
Orlando, FL

“Great article on Risk Rating 2.0!”

Austin Perez, Senior Policy Representative for Federal Housing, Valuation, Insurance and Commercial Issues
National Association of Realtors
Washington, D.C.

“Just a quick note to let you know how much I have appreciated your newsletter over the years and the assistance they offer for those in the field of claims. We depend on the information more than you will ever know!”

Laurie Rasberry, Chief Claims Officer
Acorn Claims
Prosper, Texas

“Thank you Lisa for staying on top of, as well as advocating, for Florida residents and legislative reform. Your newsletters are very informative and enjoy reading the points of view.”  

Shawna Miller, Sr. Claims Quality Assurance & Compliance Manager
Florida Peninsula Insurance Company
Jacksonville, FL

“Just wanted to say that I thoroughly love your newsletter. It’s is always informative and insightful to the ins and outs of our industry.  You are an inspiration and an important asset in the insurance world.  Keep up the great work!” 

Cynthia Scott, President
University Insurance Group
Davie, FL

“I have followed your weekly newsletter and podcasts and now have a full appreciation for what you bring to this industry.  You are an inspiring force, plain and simple.  I wanted you to know that you make a difference.  Thank you for all you do!”

Jeffrey Karam, CPCU
Bradenton, FL

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