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Authentically Curious

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Happy New Year!  Over the holidays I had the opportunity to catch up on some inspiring reading and one such article was in Forbes magazine.  Forbes’ Coaches Council author David Garrison cites a 2017 study of 3,000 people, where 70% said they felt there were barriers to asking questions.  Garrison gave sage advice to what he calls “authentically curious leadership,” a practice that leaders develop to get answers to questions like “Can you tell me more about xxx” versus “Don’t you think…”

Authentically curious leaders want to know how the group will know a great decision if/when it occurs because they know what they think themselves and learn from what others think and have experienced. As we race into 2019, think about being curious and fostering an environment where the best day is reaching agreement on what success looks like, and the path to get there is open and honest every step of the way!

To quote Sir Richard Branson: “Train people well enough so they can leave and treat them well enough so they don’t want to!”

Here are some top stories for this first edition of the 2019 LMA Newsletter. Hope you enjoy the read.

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Tags: Authentically Curious, Leaders, Sir Richard Branson

“Lisa Miller is a true champion for the insurance industry, with her regular updates! We appreciate all you do and keeping us up to date on priority issues!”

Gillian Lloyd, Account Executive
Zywave
Milwaukee, WI

“Lisa this is another great newsletter, and we appreciate the time and energy you put into these informative updates – you are on top of these topics!”

Mike Graham, CEO
Smart Vent Products, Floodproofing.com, & Risk Reduction Plus
Juno Beach, FL

“Thank you Lisa for staying on top of, as well as advocating, for Florida residents and legislative reform. Your newsletters are very informative and enjoy reading the points of view.”  

Shawna Miller, Sr. Claims Quality Assurance & Compliance Manager
Florida Peninsula Insurance Company
Jacksonville, FL

“Another great Newsletter on Florida industry this week.  Your service and advocacy in Florida is very important to keeping me updated and apprised of the Florida insurance laws, trends and overall environment.  Something similar is very much needed in Louisiana, too.”

Jennifer Tedesco, Esq., Claims Director
Pharos Claims Services
Orlando, FL

“Your newsletter is fabulous!  I greatly appreciate the topics you expose, so that insurance professionals like myself can keep up with the latest events that affect the public we serve and ourselves.”

Cynthia Hoehn, Independent Property & Casualty Personal Lines insurance agent
Clermont, FL

“Great article on Risk Rating 2.0!”

Austin Perez, Senior Policy Representative for Federal Housing, Valuation, Insurance and Commercial Issues
National Association of Realtors
Washington, D.C.

“I have followed your weekly newsletter and podcasts and now have a full appreciation for what you bring to this industry.  You are an inspiring force, plain and simple.  I wanted you to know that you make a difference.  Thank you for all you do!”

Jeffrey Karam, CPCU
Bradenton, FL

“Just a quick note to let you know how much I have appreciated your newsletter over the years and the assistance they offer for those in the field of claims. We depend on the information more than you will ever know!”

Laurie Rasberry, Chief Claims Officer
Acorn Claims
Prosper, Texas

“Just wanted to say that I thoroughly love your newsletter. It’s is always informative and insightful to the ins and outs of our industry.  You are an inspiration and an important asset in the insurance world.  Keep up the great work!” 

Cynthia Scott, President
University Insurance Group
Davie, FL

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