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Future of Florida Insurance Litigation

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Looking good!

The December 2022 property insurance market reforms passed by the Florida Legislature are making a big difference already, with fewer and less severe non-hurricane claims and fewer daily lawsuits, according to Stacey Giulianti of Florida Peninsula Insurance Company.  I had the recent pleasure of talking with Stacey, who is a Co-Founder and Chief Legal Officer at Florida Peninsula and a former plaintiff attorney.  We recorded our conversation as the latest episode of The Florida Insurance Roundup podcast.

He said the reforms, specifically the elimination of one-way attorney fees, will “level the playing field” between plaintiff and defense attorneys in disputed claims.  He disagrees with critics who say it will make it difficult for policyholders to seek relief in court.  Courts at the end of a case can still award attorney fees if justified and tax costs, such as the hiring of an expert witness, something he said is actually needed in less than 10% of disputes.  “That’s a little bit of nonsense from plaintiff lawyers trying to say that you need an expert in every case,” said Stacey, who is also an accredited claims adjuster.  “You don’t, because most of these cases, we already know what the damage is.  And it’s really a scope and pricing differential.  Do you repair it, do you replace it, is it $5,000 to repair that, or is it $50,000 to repair that?”  Stacey agreed with the point I have long made: that hiring an expert would still be less expensive to the consumer than paying 30% to 40% of their court award in attorney fees.

Stacey Giulianti, Co-Founder and Chief Legal Officer, Florida Peninsula Insurance Company (Photography by: ©Michael B. Lloyd)

We also talked about the innovative options included in the reforms, including insurance companies now allowed to offer mandatory binding arbitration in their policies with a resulting premium discount.  Stacey also shared what Peninsula and some other major carriers are doing in their newly created “Customer Experience Departments,” in an effort to avoid disputes in the first place. 

Stacey also shared his thoughts about the reticence that many reinsurance companies have in offering coverage to Florida domestic insurance companies for the upcoming June 1 renewal for hurricane season.  He urges reinsurers to “look at the insurance company’s operations in regards to what data they collect and how they use it, especially in underwriting.  Some companies do better than others in using data to better protect their capital,” he said.  “Carriers are going to remember who in the reinsurance side stuck with them during this time when they weren’t sure, because I’m telling you, it’s going to get much better.  I saw it with the sinkholes issue.  I was a plaintiff’s lawyer.  I know how people think.”

You can read more – and better yet, listen to the full podcast here.   

LMA Newsletter of 2-20-23

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Tags: Arbitration, Customer Experience, Customer Service, Defense Attorneys, Florida Homeowners Insurance Market, Florida Peninsula Insurance, Florida Property Insurance, Florida Reinsurance, insurance appraisal, Insurance Customers, Insurance Litigation, One-Way Attoney Fees, Property Insurance Reform, Stacey Giulianti, The Florida Insurance Roundup podcast

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Rebecca Leadbeater, Regulatory Compliance Analyst
Frank Winston Crum Insurance
Clearwater, FL

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Mike Graham, CEO
Smart Vent Products, Floodproofing.com, & Risk Reduction Plus
Juno Beach, FL

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Frank Messersmith, former Florida state representative, 1980-1990

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Tim O’Keefe, Director
KW Property Management & Consulting
Fort Lauderdale, FL

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American Insurance Point
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Bill Wilson, former PURE SAC Chair
PURE Insurance Company

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D. Joel Whalen, Associate Professor
DePaul University Kellstadt Graduate School of Business & Past President, Association for Business Communication

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Cynthia Scott, President
University Insurance Group
Davie, FL

“Thank you Lisa for staying on top of, as well as advocating, for Florida residents and legislative reform. Your newsletters are very informative and enjoy reading the points of view.”  

Shawna Miller, Sr. Claims Quality Assurance & Compliance Manager
Florida Peninsula Insurance Company
Jacksonville, FL

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Ken Donohue, Former Inspector General
U.S. Department of Housing and Urban Development (HUD)

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Austin Perez, Senior Policy Advisor
National Association of Realtors®
Gulf Breeze, FL

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George E. Kelly, Jr.
GK Consulting LLC
Hartford, CT

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John Greer, retired from construction, Plant City

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Greg Holder, Retired Judge and Attorney
Zinober Diana & Monteverde P.A.
Tampa, FL

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Charles Taylor
Lake Mary, FL

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Lori Hall, Business Development Manager
Haag

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John Burkholder, Principal
Municipal Partners, LLC
2016 Public Risk Manager of the Year

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Dan Brown, Sr., President
Brown and Brown Insurance
Orlando, FL

“A high-profile attempt to undo recent litigation reforms that helped stabilize the insurance market was successfully defeated. We’re grateful to trusted experts like Lisa Miller (former Florida Deputy Insurance Commissioner, now one of the state’s top insurance advocates) for providing ongoing updates during every legislative session.”

Whitney Ricci, President & Founder
Ricci Insurance Group
Jacksonville, FL

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John Askins, Former Director
Florida Department of Financial Services, Division of Insurance Fraud

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Zywave
Milwaukee, WI

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Verisk Claims

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Ramona Speer, Realtor®
Gulf Breeze, FL

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Jeffrey Karam, CPCU
Bradenton, FL

“Another great Newsletter on Florida industry this week.  Your service and advocacy in Florida is very important to keeping me updated and apprised of the Florida insurance laws, trends and overall environment.  Something similar is very much needed in Louisiana, too.”

Jennifer Tedesco, Esq., Claims Director
Pharos Claims Services
Orlando, FL

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Adam Marmelstein, Director of Agency & Market Services

“Thank you, Lisa, for your tireless work on behalf of the industry and the citizens of Florida. This post is incredibly comprehensive and helpful. Stay safe my friend.”

Mel Russell, President & CEO
Russell Insurance Consulting
St. Petersburg, FL

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Cynthia Hoehn, Independent Property & Casualty Personal Lines insurance agent
Clermont, FL

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Austin Perez, Senior Policy Representative for Federal Housing, Valuation, Insurance and Commercial Issues
National Association of Realtors
Washington, D.C.

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Paula, lifelong hometown of Plant City pal

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Claims Adjustment Group (CAG)

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Laurie Rasberry, Chief Claims Officer
Acorn Claims
Prosper, Texas

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