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Hopeful Expectations in Florida’s New Reform Law

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Fewer lawsuits, lower rates

Right after the December special session, I sat down with three insurance industry veterans, including Citizens’ Barry Gilway, to discuss their take on Florida’s big property insurance market reforms and their expectations of its impact.  The reforms are designed to stem high insurance and reinsurance rates, carrier insolvencies, inflated claims, excessive litigation, and an overly-competitive residual market in Citizens.  We recorded our conversation as the latest episode of The Florida Insurance Roundup podcast.

Barry Gilway, retiring President, CEO, and Executive Director of Citizens Property Insurance

Gilway, the outgoing President, CEO, and Executive Director of Citizens, emphasized that the “litigation rate is going to drop like a rock,” with the elimination of the state’s one-way attorney fee statute.  “From a Citizens Insurance standpoint, our average litigation payment is $77,000 and the attorney fee associated with that payment is $39,000.  I’m paying more than 1,000 attorneys to defend the 20,000 outstanding lawsuits we have, brought because there’s an automatic payment under the one-way statute,” he said.  The new law “is going to make a profound change in whether an attorney brings a suit or not,” combined with its elimination of Assignment of Benefits (AOB) agreements, he added.

Andy McGuire, Co-CEO of PEAK6 InsurTech

“This is going to unlock the opportunity for rates to be able to come down over time,” said Andy McGuire, Co-CEO of PEAK6 InsurTech, which includes the Team Focus Insurance Group and WeInsure, representing 100,000 policyholders.  McGuire said the requirement for faster claims handling by carriers is going to increase costs, something he’s okay with.  “I’m actually hopeful that these regulations combined with the elimination of AOBs and one-way attorney fees, that we can actually create a better consumer experience through insurance, and get away from what’s been an almost adversarial claim experience and at the point of sale or at the point of claim create a much better customer experience,” said McGuire, who started his career 27 years ago working insurance claims.

Adam Schwebach, Executive Vice President, Gallagher Re

Adam Schwebach, Executive Vice President of reinsurance broker Gallagher Re, said that although the reinsurance market views it as a “tremendous” bill, “there needs to be a period right now of kind of proving out the results of this legislation before reinsurers really get on board.”  Past reforms haven’t shown results in the inflated hurricane claims from Florida’s primary insurance companies still being passed along to reinsurance companies to pay.  “Will reinsurance prices come down immediately?  I don’t think so.  Will reinsurers be more willing to commit capacity to the Florida market?  I think there’s a strong possibility,” said Schwebach, a reinsurance broker for almost 20 years.  He said there are also reservations on how effective the law’s newly created Florida Optional Reinsurance Assistance Program will be in helping carriers that cannot find affordable reinsurance in the private market.  He said reducing the claim filing deadline from three years to one year will certainly help reduce illegitimate claims and litigation, too.

All three guests agreed that the law’s changes prohibiting Citizens from being competitive with private market carriers will help return it to being the carrier of last resort, as it was intended, and that it will only be a matter of time before more investors come back into the private market, leading to more competition and lower prices.  Barry Gilway’s insights from the podcast were referenced in stories by Artemis, News Service of Florida, and the Miami Herald.  You can read more – and better yet, listen to the full podcast here.   

LMA Newsletter of 1-9-23

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Tags: Adam Schwebach, Andy McGuire, Assignment of Benefits, Barry Gilway, Citizens Property Insurance Corporation, Claims Management, Claims Solicitation, Consumer Protection, Florida Homeowners Insurance Market, Florida Office of Insurance Regulation, Florida Optional Reinsurance Assistance Program, Florida Property Insurance, Florida Reinsurance, Gallagher Re, Insurance Litigation, Insurance Regulation, Lisa Miller, One-Way Attorney Fees, PEAK6 InsurTech, The Florida Insurance Roundup podcast

“Lisa this is another great newsletter, and we appreciate the time and energy you put into these informative updates – you are on top of these topics!”

Mike Graham, CEO
Smart Vent Products, Floodproofing.com, & Risk Reduction Plus
Juno Beach, FL

“Great article on Risk Rating 2.0!”

Austin Perez, Senior Policy Representative for Federal Housing, Valuation, Insurance and Commercial Issues
National Association of Realtors
Washington, D.C.

“I have followed your weekly newsletter and podcasts and now have a full appreciation for what you bring to this industry.  You are an inspiring force, plain and simple.  I wanted you to know that you make a difference.  Thank you for all you do!”

Jeffrey Karam, CPCU
Bradenton, FL

“Lisa Miller is a true champion for the insurance industry, with her regular updates! We appreciate all you do and keeping us up to date on priority issues!”

Gillian Lloyd, Account Executive
Zywave
Milwaukee, WI

“Just wanted to say that I thoroughly love your newsletter. It’s is always informative and insightful to the ins and outs of our industry.  You are an inspiration and an important asset in the insurance world.  Keep up the great work!” 

Cynthia Scott, President
University Insurance Group
Davie, FL

“Just a quick note to let you know how much I have appreciated your newsletter over the years and the assistance they offer for those in the field of claims. We depend on the information more than you will ever know!”

Laurie Rasberry, Chief Claims Officer
Acorn Claims
Prosper, Texas

“Another great Newsletter on Florida industry this week.  Your service and advocacy in Florida is very important to keeping me updated and apprised of the Florida insurance laws, trends and overall environment.  Something similar is very much needed in Louisiana, too.”

Jennifer Tedesco, Esq., Claims Director
Pharos Claims Services
Orlando, FL

“Thank you Lisa for staying on top of, as well as advocating, for Florida residents and legislative reform. Your newsletters are very informative and enjoy reading the points of view.”  

Shawna Miller, Sr. Claims Quality Assurance & Compliance Manager
Florida Peninsula Insurance Company
Jacksonville, FL

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Cynthia Hoehn, Independent Property & Casualty Personal Lines insurance agent
Clermont, FL

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