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Hurricanes Ian & Nicole Latest

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Cross-state claims jump from Nicole

Damage to a Ft. Myers Beach business from Hurricane Ian. Courtesy, Kevin Miller

This past November 30 marked the official end to the Atlantic Hurricane Season, one that saw 14 named storms and due to Hurricanes Ian and Nichole, made 2022 the third-most expensive hurricane season on record.  We remind our readers that December hurricanes are not unheard of, though.  Meanwhile, estimated insured losses from Ian and Nichole continue to rise from both wind and flood claims.

Ian: Now 67 days after landfall, the death toll from Ian climbed to 148 this past week, up from 137 in our last update.  At latest count going into this past weekend:

  • Florida insurance regulators reported $10.1 billion in estimated insurance losses on nearly 648,000 claims. The percentage of closed claims has grown to 58%, with almost 65% of those closed with payment (see chart below).  OIR has moved to bi-weekly data reporting for Ian with the next updates due this Wednesday, December 7 and December 21.
  • FEMA’s National Flood Insurance Program (NFIP) this past Thursday reported it had received 44,700 claims and paid more than $882 million to policyholders. It previously announced its initial estimate of NFIP flood insurance losses at between $3.5 billion and $5.3 billion, including loss adjustment expenses. The losses include flood insurance claims received from five states, with the majority coming from Florida. 
  • FEMA has paid out $779 million in Individual Assistance to 538,000 residents in 26 counties for help with home repair, replacing personal belongings, rental, and temporary lodging. It has extended the application deadline to January 12, 2023.  Another $358 million has gone to the state for emergency response, while the U.S. Small Business Administration has provided $1.1 billion in disaster loans, double what we reported in our November 7 update.
  • President Biden has amended the time period for 100% federal funding for debris removal and emergency protective measures, including direct federal assistance, for an additional 15 days through December 7.

From Florida Office of Insurance Regulation

Hurricane Ian insured losses are projected to be as much as $65 billion, not including NFIP claims, according to the latest estimate from Munich Re.  (We have much more on Hurricane Ian in Early Lessons from Ian’s Damage and Florida’s Floody Mess in this newsletter)

Oceanfront hotel damage in Volusia County from Hurricane Nicole, November 10, 2022. Courtesy, Bridgepoint Global

Nicole: Now 26 days after landfall, Hurricane Nicole’s Florida death toll remains at 5 people.  As of last Monday, regulators reported $386.3 million in estimated insured losses (up from $72.4 million two weeks earlier) on 45,000 claims (up from 7,200 two weeks earlier). The distribution of those claims has changed dramatically, with Lee County – not in the direct path of the Atlantic storm – now reporting the largest number of claims at 8,247, followed by Orange (4,693), Volusia (3,748), and Brevard (2,734).  Charlotte County, just north of Lee County, reported 2,720 claims.  The percentage of closed claims was 64%, with almost 66% of those closed with payment (see chart below).  OIR has moved to monthly data reporting for Nicole with reports due this Friday, December 9, January 9, and February 9. 

From Florida Office of Insurance Regulation

Shoring-up partially collapsed oceanfront buildings remains a major challenge in recovery efforts along Volusia County beaches, along with stemming on-going beach erosion.  Officials there have a mystery on their hands now as well.  WFTV-TV reports that Nicole has unearthed an as yet unidentified structure on the beach in Daytona Beach Shores, with video showing several pieces of debris in long rows.    

LMA Newsletter of 12-5-22

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Tags: Claims Management, Deaths, FEMA, Florida Homeowners Insurance Market, Florida Office of Insurance Regulation, Florida Property Insurance, Hurricane Ian, Hurricane Nicole, Insurance Claims Data, National Flood Insurance Program, Storm Surge

“Lisa, I was delighted to get your newsletter. It is very professional and a great read about what’s going on. It was good to see you doing the things you’ve always done so well. You were always a great source of input when I was in the Capitol and glad to see you are still providing such great assistance.”

Frank Messersmith, former Florida state representative, 1980-1990

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Bill Wilson, former PURE SAC Chair
PURE Insurance Company

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John Askins, Former Director
Florida Department of Financial Services, Division of Insurance Fraud

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Gillian Lloyd, Account Executive
Zywave
Milwaukee, WI

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Tim O’Keefe, Director
KW Property Management & Consulting
Fort Lauderdale, FL

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Dan Brown, Sr., President
Brown and Brown Insurance
Orlando, FL

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Austin Perez, Senior Policy Representative for Federal Housing, Valuation, Insurance and Commercial Issues
National Association of Realtors
Washington, D.C.

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American Insurance Point
Orlando, FL

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John Haddad, Director of Product - XactAnalysis
Verisk Claims

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Cynthia Hoehn, Independent Property & Casualty Personal Lines insurance agent
Clermont, FL

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George E. Kelly, Jr.
GK Consulting LLC
Hartford, CT

“I do not know how to say in words the heartfelt thankfulness that you took the time to listen to me, heard me, and then TOOK action to get something done after the long emotional and FINANCIAL struggle with…the hardship of paying upfront for all the repairs from Hurricane Sally. I cannot say enough of how I appreciate you, your attitude of wanting to help people and the next step to actually take action to do something is amazing.”

Ramona Speer, Realtor®
Gulf Breeze, FL

“The great thing about reading your newsletter Lisa, is that I can 100% trust that the info in it is completely accurate. Thank you for the time that you invest in this newsletter to keep everyone informed on new things going on in the industry.”

Lori Hall, Business Development Manager
Haag

“Keep informing and fighting!”

Mary Ann Medina, VP Client Partnerships
Charles Taylor
Lake Mary, FL

“Thank you Lisa for staying on top of, as well as advocating, for Florida residents and legislative reform. Your newsletters are very informative and enjoy reading the points of view.”  

Shawna Miller, Sr. Claims Quality Assurance & Compliance Manager
Florida Peninsula Insurance Company
Jacksonville, FL

“I absolutely loved your AM Best Interview – watched it twice! You have always been so impressive and inspiring to the insurance profession. The interview packed so much information into just a few minutes. Thanks for sharing. Please don’t stop, we all enjoy your insight.”

John Burkholder, Principal
Municipal Partners, LLC
2016 Public Risk Manager of the Year

“Wow, what a dazzling amount of expertise and content, Lisa! You continue to amaze after 40-years of being amazing. Your newsletter is extraordinary. Congratulations!”

D. Joel Whalen, Associate Professor
DePaul University Kellstadt Graduate School of Business & Past President, Association for Business Communication

“Thank you, Lisa, for your tireless work on behalf of the industry and the citizens of Florida. This post is incredibly comprehensive and helpful. Stay safe my friend.”

Mel Russell, President & CEO
Russell Insurance Consulting
St. Petersburg, FL

“Lisa, you will always be a public servant and your newsletters have shared valuable information to many. These newsletters are not five minute follow up reports. You’ve been to these disasters first hand and understand people lose everything and the elderly are the most vulnerable. It’s truly sad. Thank You for being sincere, when most are looking for ratings.”

John Greer, retired from construction, Plant City

“Another great Newsletter on Florida industry this week.  Your service and advocacy in Florida is very important to keeping me updated and apprised of the Florida insurance laws, trends and overall environment.  Something similar is very much needed in Louisiana, too.”

Jennifer Tedesco, Esq., Claims Director
Pharos Claims Services
Orlando, FL

“Lisa is truly an insurance industry dynamo who operates her business with integrity and zealous representation. She is the person that legislators call upon when they have questions regarding necessary insurance reforms. Lisa is a tireless advocate for the protection of all Floridians and their property.”

Greg Holder, Retired Judge and Attorney
Zinober Diana & Monteverde P.A.
Tampa, FL

“A high-profile attempt to undo recent litigation reforms that helped stabilize the insurance market was successfully defeated. We’re grateful to trusted experts like Lisa Miller (former Florida Deputy Insurance Commissioner, now one of the state’s top insurance advocates) for providing ongoing updates during every legislative session.”

Whitney Ricci, President & Founder
Ricci Insurance Group
Jacksonville, FL

“Lisa this is another great newsletter, and we appreciate the time and energy you put into these informative updates – you are on top of these topics!”

Mike Graham, CEO
Smart Vent Products, Floodproofing.com, & Risk Reduction Plus
Juno Beach, FL

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Jeffrey Karam, CPCU
Bradenton, FL

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Austin Perez, Senior Policy Advisor
National Association of Realtors®
Gulf Breeze, FL

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Rebecca Leadbeater, Regulatory Compliance Analyst
Frank Winston Crum Insurance
Clearwater, FL

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Adam Marmelstein, Director of Agency & Market Services

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Ken Donohue, Former Inspector General
U.S. Department of Housing and Urban Development (HUD)

“Just a quick note to let you know how much I have appreciated your newsletter over the years and the assistance they offer for those in the field of claims. We depend on the information more than you will ever know!”

Laurie Rasberry, Chief Claims Officer
Acorn Claims
Prosper, Texas

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William McArthur, VP of Claims
Claims Adjustment Group (CAG)

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Cynthia Scott, President
University Insurance Group
Davie, FL

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Rivers H. Buford, III, Veteran Florida legislative and regulatory leader, retired

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Paula, lifelong hometown of Plant City pal

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