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Ian Claims & Losses Rise, Nicole’s Sink

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The difference is the flooding

We also have updated insured damage estimates from Hurricane Ian to share with you, as well as some surprising new claims data from last November’s Hurricane Nicole.  The Florida Office of Insurance Regulation (OIR) recently held an updated data call for the latest claims figures from insurance companies for both storms.  Here’s the latest as of June 16, 2023, per OIR.  

Hurricane Ian: Total estimated insured losses are now $16.7 billion on 738,441 reported claims (up from $13.9 billion on 708,255 claims from the previous March 9 update).  Of the total, 85.8% of claims have been closed with 70% closed with payment and 30% without payment.  Lee County, where Ian made landfall, has had the most claims at 263,285, followed by Charlotte County (103,604), Sarasota County (76,397), Collier (43,851), and Volusia County on Florida’s east coast (41,269).  The vast majority are residential property claims (521,494) followed by “other lines” which include automobile, marine, fire and crop insurance (177,136), and then commercial property claims (34,453). 

Flooding in downtown Daytona Beach from Hurricane Nicole, November 10, 2022

Hurricane Nicole: Total estimated insured losses are now $253 million on 28,092 reported claims (down from $396 million on 45,000 claims from the January 9 update) with 85.4% of claims closed with a closed paid to unpaid ratio of essentially 1 to 1.  Volusia County has had the most claims at 4,168, followed by Brevard County (3,797), Orange County (3,328), and Duval County (1,450).  This is very interesting: both the number of claims and the dollar loss totals fell from the January update.  One can only draw the conclusion that given Nicole was much more of a flood than a wind event that homeowners initially filed claims not realizing flooding wasn’t covered by their homeowners policies and those claims have since been kicked out of the system.  That’s a difference of 17,000 claims and $143 million!  So these would be folks who paid a very dear price indeed and likely wished now that they had flood insurance.  The number of closed claims paid was 12,039 and closed unpaid was 11,946, meaning carriers didn’t pay on nearly as many claims as they paid on, and would seem to bear-out the conclusion.

Realizing this, Seminole County officials (whose residents reported 1,009 insurance claims from Nicole and another 12,167 from Ian) are conducting updated basin studies given the widespread flooding during both storms.  WESH-TV reports that in just the Westside, or Wekiva Basin study covering Altamonte Springs and north, consultants suggested that just under 3,400 parcels in county jurisdiction be added to the floodplain map.  The county will be sharing the results with FEMA in hopes of updating their floodplain maps for the county.  As we’ve said many times in these pages, “If it can rain, it can flood,” in Florida.  All property owners should consider flood insurance, either from the National Flood Insurance Program or the growing number of private carriers offering coverage.

LMA Newsletter of 6-26-23

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Tags: Data Call, FEMA, Flooding, Florida Office of Insurance Regulation, Hurricane Ian, Hurricane Ian Claims, Hurricane Nicole, Hurricane Nicole Claims, Insurance Claims Data, National Flood Insurance Program

“Great article on Risk Rating 2.0!”

Austin Perez, Senior Policy Representative for Federal Housing, Valuation, Insurance and Commercial Issues
National Association of Realtors
Washington, D.C.

“Your newsletter is fabulous!  I greatly appreciate the topics you expose, so that insurance professionals like myself can keep up with the latest events that affect the public we serve and ourselves.”

Cynthia Hoehn, Independent Property & Casualty Personal Lines insurance agent
Clermont, FL

“Lisa this is another great newsletter, and we appreciate the time and energy you put into these informative updates – you are on top of these topics!”

Mike Graham, CEO
Smart Vent Products, Floodproofing.com, & Risk Reduction Plus
Juno Beach, FL

“Just wanted to say that I thoroughly love your newsletter. It’s is always informative and insightful to the ins and outs of our industry.  You are an inspiration and an important asset in the insurance world.  Keep up the great work!” 

Cynthia Scott, President
University Insurance Group
Davie, FL

“I have followed your weekly newsletter and podcasts and now have a full appreciation for what you bring to this industry.  You are an inspiring force, plain and simple.  I wanted you to know that you make a difference.  Thank you for all you do!”

Jeffrey Karam, CPCU
Bradenton, FL

“Just a quick note to let you know how much I have appreciated your newsletter over the years and the assistance they offer for those in the field of claims. We depend on the information more than you will ever know!”

Laurie Rasberry, Chief Claims Officer
Acorn Claims
Prosper, Texas

“Another great Newsletter on Florida industry this week.  Your service and advocacy in Florida is very important to keeping me updated and apprised of the Florida insurance laws, trends and overall environment.  Something similar is very much needed in Louisiana, too.”

Jennifer Tedesco, Esq., Claims Director
Pharos Claims Services
Orlando, FL

“Lisa Miller is a true champion for the insurance industry, with her regular updates! We appreciate all you do and keeping us up to date on priority issues!”

Gillian Lloyd, Account Executive
Zywave
Milwaukee, WI

“Thank you Lisa for staying on top of, as well as advocating, for Florida residents and legislative reform. Your newsletters are very informative and enjoy reading the points of view.”  

Shawna Miller, Sr. Claims Quality Assurance & Compliance Manager
Florida Peninsula Insurance Company
Jacksonville, FL

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