• Home
  • About Us
    • Our History & Accomplishments
    • Our Leader
    • LMA Gives
    • Photo Gallery
    • Library & Resources
  • Services
    • Assignment of Benefits & Insurance Litigation
    • Associations & Nonprofits
    • Business Development & Procurement
    • Education
    • Energy & Environment
    • Emergency Management
    • Flood Insurance & Resilience
    • Healthcare
    • Insurance/Financial Services
    • Legislative & Regulatory Monitoring
    • Marketing Intelligence
    • Property & Casualty Insurance
    • Public Relations
  • News / Podcasts / Library
  • Contact
  • Home
  • About Us
    • Our History & Accomplishments
    • Our Leader
    • LMA Gives
    • Photo Gallery
    • Library & Resources
  • Services
    • Assignment of Benefits & Insurance Litigation
    • Associations & Nonprofits
    • Business Development & Procurement
    • Education
    • Energy & Environment
    • Emergency Management
    • Flood Insurance & Resilience
    • Healthcare
    • Insurance/Financial Services
    • Legislative & Regulatory Monitoring
    • Marketing Intelligence
    • Property & Casualty Insurance
    • Public Relations
  • News / Podcasts / Library
  • Contact
  • MENU

Insurance Digest

SHARE THIS

AOB cases shrinking; bad faith targeted

From talking with Hurricane Michael victims at recent insurance villages in Florida’s Panhandle, I know that Assignment of Benefits (AOB) abuse is one of the reasons for delays in getting needed repairs.  There is encouraging news from Citizens Insurance that the AOB reform passed last spring is already having a positive impact on the carrier’s litigation caseload.

Citizens on AOB:  Citizens reports that its typical 800-900 AOB claims per month has slowly shrunk since HB 7065 took effect on July 1, dwindling to 375 such claims in October.  And because AOB cases have represented about 25% of its total litigation, Citizens reports the total number of new monthly lawsuits has fallen as well.

We know that the thousands of AOB cases in the Florida court system filed before the reform took effect will take upwards of two years to make their way through to final judgement.  With the one-way attorney fee eliminated, the incentive for filing lawsuits has greatly diminished.  But the new law has also produced additional benefits, according to Citizens, in creating clear rights and responsibilities with specific timelines on all parties to determine which AOB contracts are qualified to proceed in the future.

Cause of Loss:  An AOB case is at the center of a Lexology article that should be instructive to insurance defense counsel.  In Emergency Flood Restoration Services, Inc. v. Chubb Custom Insurance Company, Florida’s federal middle district court held that “conclusory allegations that the loss is covered under the Policy without details regarding the circumstances of the loss is not sufficient to meet pleading standards.”

Author Joseph Kovecses points out that allowing a plaintiff to get by with simply pleading that a covered loss occurred during the policy period is a recipe for expansive discovery.  That, in turn, can lead to expert opinions that create overly broad causation that fits the vague pleading.  Before you know it, the case has morphed into a much different claim and thus exposure, for the insurance company.

Bad Faith:  Reforming AOB abuse took care of part of the problem.  Reforming Florida’s Bad Faith law will take care of the other part, in the view of many in the insurance industry.  Senator Jeff Brandes (R-Pinellas) has filed SB 924 that aims to do just that.  The barely four-page bill requires that policyholders and claimants in third-party bad faith actions against insurance companies must prove that the company acted with reckless disregard.

The bill also limits an insurance company’s liability to third-party claimants under certain circumstances, if it files an interpleader action within a certain time period.  The bill is similar to one the Senator filed last session in response to a bill that would have repealed Florida’s Personal Injury Protection (PIP) no-fault auto insurance law, but didn’t address bad faith.  A similar PIP bill has also been filed this session.

LMA Newsletter of 12-2-19

SHARE THIS

Tags: AOB, Assignment of Benefits, bad faith law, Citizens Property Insurance Corporation

“Just a quick note to let you know how much I have appreciated your newsletter over the years and the assistance they offer for those in the field of claims. We depend on the information more than you will ever know!”

Laurie Rasberry, Chief Claims Officer
Acorn Claims
Prosper, Texas

“Great article on Risk Rating 2.0!”

Austin Perez, Senior Policy Representative for Federal Housing, Valuation, Insurance and Commercial Issues
National Association of Realtors
Washington, D.C.

“Another great Newsletter on Florida industry this week.  Your service and advocacy in Florida is very important to keeping me updated and apprised of the Florida insurance laws, trends and overall environment.  Something similar is very much needed in Louisiana, too.”

Jennifer Tedesco, Esq., Claims Director
Pharos Claims Services
Orlando, FL

“Your newsletter is fabulous!  I greatly appreciate the topics you expose, so that insurance professionals like myself can keep up with the latest events that affect the public we serve and ourselves.”

Cynthia Hoehn, Independent Property & Casualty Personal Lines insurance agent
Clermont, FL

“Lisa Miller is a true champion for the insurance industry, with her regular updates! We appreciate all you do and keeping us up to date on priority issues!”

Gillian Lloyd, Account Executive
Zywave
Milwaukee, WI

“Thank you Lisa for staying on top of, as well as advocating, for Florida residents and legislative reform. Your newsletters are very informative and enjoy reading the points of view.”  

Shawna Miller, Sr. Claims Quality Assurance & Compliance Manager
Florida Peninsula Insurance Company
Jacksonville, FL

“I have followed your weekly newsletter and podcasts and now have a full appreciation for what you bring to this industry.  You are an inspiring force, plain and simple.  I wanted you to know that you make a difference.  Thank you for all you do!”

Jeffrey Karam, CPCU
Bradenton, FL

“Lisa this is another great newsletter, and we appreciate the time and energy you put into these informative updates – you are on top of these topics!”

Mike Graham, CEO
Smart Vent Products, Floodproofing.com, & Risk Reduction Plus
Juno Beach, FL

“Just wanted to say that I thoroughly love your newsletter. It’s is always informative and insightful to the ins and outs of our industry.  You are an inspiration and an important asset in the insurance world.  Keep up the great work!” 

Cynthia Scott, President
University Insurance Group
Davie, FL

GET THE LATEST UPDATES IN YOUR INBOX FOR FREE!

SUBSCRIBE NOW

READ THE LATEST LMA NEWSLETTER ONLINE NOW

READ NOW

331 N. Monroe Street
Tallahassee, FL 32301
(850) 222-1041
[email protected]

*DBE certified through affiliate Lisa Miller Consultants

© Copyright 2008 - 2023
Lisa Miller Associates
All Rights Reserved
Managed by SiteBolts