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Insurance Industry Impropriety?

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This is a special edition of our LMA Newsletter, devoted to the topic of the ongoing misrepresentation of Florida’s property insurance companies.  It started in late February with the Tampa Bay Times story that Florida companies “diverted” billions of dollars to their Managing General Agents (MGAs), other affiliates, and shareholders from 2017-2019 while at the same time showing a net loss of $432 million from hurricane claims.  The reporting was based on the newspaper’s read of a previously unreleased draft consultant’s report in 2022 done for the Florida Office of Insurance Regulation (OIR).

In this edition, we’re going to share with you the reaction by legislative leaders and the Governor, bring you an in-depth analysis on where the article is incorrect, incomplete, and misleading.  Plus, highlights from my just-released episode of The Florida Insurance Roundup podcast.  Veteran insurance agent Allen McGinniss (author of The truth about Florida’s insurance market − an agent’s perspective from our last newsletter) joined me to explain how an MGA functions, the expenses involved, and how consumers are safeguarded through a myriad of regulation.

Senate President Ben Albritton on opening day of the Legislature. Courtesy, The Florida Channel

The Florida Legislature convened its 60-day legislative session last Tuesday with fiery remarks about property insurance companies by both legislature leaders, followed by pushback on those remarks by Governor DeSantis. 

Senate President Ben Albritton (R-Bartow) told the 39 chamber members that “We’ll hold insurance companies accountable for the rates they charge and the services they provide when disaster strikes.  They aren’t going to manipulate the system and neither is any other industry. Not on my watch.”

House Speaker Daniel Perez on opening day of the Legislature. Courtesy, The Florida Channel

House Speaker Daniel Perez (R-Miami), referencing the Tampa Bay Times story, told his 119 members the story “may suggest some insurance companies were using accounting tricks to hide substantial profits while telling us they were in a crisis.  I have asked the Insurance & Banking Subcommittee to conduct hearings, and they will have access to the full range of tools, including issuing subpoenas, putting witnesses under oath and hiring outside experts.”

Governor DeSantis pushed back on Perez during a press availability afterward.  He defended past insurance reforms, particularly litigation limits.  “Our markets were being driven into the ground because of excessive litigation,” DeSantis said, noting that Florida had 78% of all U.S. litigation costs with just 8% of claims.  Dade, Broward, and Palm Beach Counties were responsible for most of the litigation, despite not being hit by major hurricanes.  The Governor also noted that auto insurance rates are dropping.  “GEICO would not be reducing by 10.5% if you did not do the litigation reform.”  He said property insurance rate filings have shown minimal increases (0.2% to 2%) rather than drastic spikes with some rate filing decreases, too.  Most importantly, the Governor said he told legislative leaders he’s not budging on keeping those litigation reforms.

Governor Ron DeSantis news conference following his State of the State address on March 4, 2025. Courtesy, The Florida Channel

The Times story was published a week before the session, which includes several bills fronted by the trial bar that would undo the key insurance consumer reforms passed in 2022 and 2023.  They include repealing the elimination of one-way attorney fees for plaintiffs in property insurance lawsuits that were so important in revitalizing the market recovery we’ve seen over the past 14 months.

A veteran insurance industry expert told me this past week that the flaw in the draft OIR report reported in the Times is that it only shows the outflows of money reported on Schedule Y of the annual financial statement of the insurance carrier.  That’s the revenue of the subsidiaries and the affiliates but it doesn’t include the expenses of the subsidiaries and affiliates.  So calling those funds “profits” is simply incorrect. The combined results of many in the insurance business that provide homeowners insurance to Floridians is publicly available.  In fact, a third-party analysis of insurance company expense ratios is being updated now and should be available soon.  I’m told that it will show that the expenses paid by Florida homeowners insurance companies to run their business are similar to homeowners insurance companies operating in other states.

There was no movement last week in any of the insurance and related bills we’re following since our last Bill Watch.  The Senate Banking and Insurance Committee is meeting today (March 10) at 1:30pm and the House Insurance & Banking Subcommittee is expected to meet this week on the above issues.

We hope you enjoy this special edition and look forward to your feedback!  You can reach me directly at [email protected].

LMA Newsletter of 3-10-25

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Tags: Automobile Insurance, Ben Albritton, Daniel Perez, Financial Strength of Property Insurers, Florida Homeowners Insurance Market, Florida Legislature 2025, Florida Office of Insurance Regulation, Florida Property Insurance, Insurance Consumer Reform, Insurance Industry Profitability, Insurance Litigation, Insurance Regulation, Lawrence Mower, Litigation Reform, Ron DeSantis, Tampa Bay Times

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Acorn Claims
Prosper, Texas

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George E. Kelly, Jr.
GK Consulting LLC
Hartford, CT

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John Greer, retired from construction, Plant City

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Ricci Insurance Group
Jacksonville, FL

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Cynthia Hoehn, Independent Property & Casualty Personal Lines insurance agent
Clermont, FL

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Ramona Speer, Realtor®
Gulf Breeze, FL

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Mike Graham, CEO
Smart Vent Products, Floodproofing.com, & Risk Reduction Plus
Juno Beach, FL

“Lisa is truly an insurance industry dynamo who operates her business with integrity and zealous representation. She is the person that legislators call upon when they have questions regarding necessary insurance reforms. Lisa is a tireless advocate for the protection of all Floridians and their property.”

Greg Holder, Retired Judge and Attorney
Zinober Diana & Monteverde P.A.
Tampa, FL

“Keep informing and fighting!”

Mary Ann Medina, VP Client Partnerships
Charles Taylor
Lake Mary, FL

“Thank you Lisa for staying on top of, as well as advocating, for Florida residents and legislative reform. Your newsletters are very informative and enjoy reading the points of view.”  

Shawna Miller, Sr. Claims Quality Assurance & Compliance Manager
Florida Peninsula Insurance Company
Jacksonville, FL

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Rivers H. Buford, III, Veteran Florida legislative and regulatory leader, retired

“Thank you for all you do for the industry and the Verisk team. We are forever grateful and excited for the future. Getting your insight in my inbox is exactly what I need!”

John Haddad, Director of Product - XactAnalysis
Verisk Claims

“Hello Lisa, EXCELLENT articles! I love your newsletter. Already shared with my office!”

Ana Regina Myrrha, Agency Principal
American Insurance Point
Orlando, FL

“Just wanted to say that I thoroughly love your newsletter. It’s is always informative and insightful to the ins and outs of our industry.  You are an inspiration and an important asset in the insurance world.  Keep up the great work!” 

Cynthia Scott, President
University Insurance Group
Davie, FL

“The great thing about reading your newsletter Lisa, is that I can 100% trust that the info in it is completely accurate. Thank you for the time that you invest in this newsletter to keep everyone informed on new things going on in the industry.”

Lori Hall, Business Development Manager
Haag

“Lisa, I was delighted to get your newsletter. It is very professional and a great read about what’s going on. It was good to see you doing the things you’ve always done so well. You were always a great source of input when I was in the Capitol and glad to see you are still providing such great assistance.”

Frank Messersmith, former Florida state representative, 1980-1990

“Wow, what a dazzling amount of expertise and content, Lisa! You continue to amaze after 40-years of being amazing. Your newsletter is extraordinary. Congratulations!”

D. Joel Whalen, Associate Professor
DePaul University Kellstadt Graduate School of Business & Past President, Association for Business Communication

“I absolutely loved your AM Best Interview – watched it twice! You have always been so impressive and inspiring to the insurance profession. The interview packed so much information into just a few minutes. Thanks for sharing. Please don’t stop, we all enjoy your insight.”

John Burkholder, Principal
Municipal Partners, LLC
2016 Public Risk Manager of the Year

“Thank you, Lisa, for your tireless work on behalf of the industry and the citizens of Florida. This post is incredibly comprehensive and helpful. Stay safe my friend.”

Mel Russell, President & CEO
Russell Insurance Consulting
St. Petersburg, FL

“I really do enjoy your newsletter – it is fantastic for the insurance industry in Florida.”

Bill Wilson, former PURE SAC Chair
PURE Insurance Company

“Lisa Miller is a true champion for the insurance industry, with her regular updates! We appreciate all you do and keeping us up to date on priority issues!”

Gillian Lloyd, Account Executive
Zywave
Milwaukee, WI

“You are under-thanked and under-appreciated for all the work you do for our industry but I’m one guy who really appreciates the information you gather and share.  Many times I pass it along to my clients. Many thanks.”

Dan Brown, Sr., President
Brown and Brown Insurance
Orlando, FL

“Congrats on your 17- year anniversary at Lisa Miller & Associates®!  You have created an awesome legacy and helped numerous companies, agents, and clients!  Enjoy listening to your podcasts and reading your newsletter!  Best way to keep up with what is happening in the FL insurance world.”

William McArthur, VP of Claims
Claims Adjustment Group (CAG)

“What a great outreach and platform. God Bless.”

Ken Donohue, Former Inspector General
U.S. Department of Housing and Urban Development (HUD)

“Another great Newsletter on Florida industry this week.  Your service and advocacy in Florida is very important to keeping me updated and apprised of the Florida insurance laws, trends and overall environment.  Something similar is very much needed in Louisiana, too.”

Jennifer Tedesco, Esq., Claims Director
Pharos Claims Services
Orlando, FL

“Just a quick note to say I always enjoy reading your newsletter. I have found many occasions to share it with family and friends who can’t understand why their insurance is expensive, as well as fellow employees. It is a great source of information in general, and especially helpful during the hectic times when work requires that I focus more narrowly on the task at hand, as it helps me keep sight of the big picture.”

Adam Marmelstein, Director of Agency & Market Services

“Keep up the great work, Lisa! I enjoy your updates!”

John Askins, Former Director
Florida Department of Financial Services, Division of Insurance Fraud

“I have followed your weekly newsletter and podcasts and now have a full appreciation for what you bring to this industry.  You are an inspiring force, plain and simple.  I wanted you to know that you make a difference.  Thank you for all you do!”

Jeffrey Karam, CPCU
Bradenton, FL

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Tim O’Keefe, Director
KW Property Management & Consulting
Fort Lauderdale, FL

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Austin Perez, Senior Policy Advisor
National Association of Realtors®
Gulf Breeze, FL

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Rebecca Leadbeater, Regulatory Compliance Analyst
Frank Winston Crum Insurance
Clearwater, FL

“Thank you for the information. I enjoy the info that you share and in turn, I share with my daughter and her husband. Sending love and best wishes to you!”

Paula, lifelong hometown of Plant City pal

“Great article on Risk Rating 2.0!”

Austin Perez, Senior Policy Representative for Federal Housing, Valuation, Insurance and Commercial Issues
National Association of Realtors
Washington, D.C.

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