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More Calls for Property Insurance Reform

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As insurance company costs exceed premiums

The clamor for more state property insurance relief takes on a new voice in Congress, State Farm suffers another big underwriting loss, Citizens Property Insurance reports encouraging news on lawsuits, and yet another drop in Florida workers’ compensation insurance rates.  It’s all in this week’s Property Insurance News.

Property Insurance Relief: As we’ve chronicled in these pages, the outcry for more relief from Florida’s double-digit property insurance rate increases is long and loud.  Now Congressman Maxwell Frost (D-Florida) is adding his voice to the chorus, based on what he describes in a letter to Governor DeSantis as “emergency roundtable” discussions with his central Florida constituents.  He references Floridians who’ve had their policies cancelled, quotes of up to $13,000 annually for homeowners coverage, and one resident who is now forced to choose between coverage and paying monthly household bills.  Maxwell wants a meeting with the Governor to push for more legislative action.  As I’ve said before, rates will continue to rise because we can’t control the weather or inflation.  What we can control is the cost of reinsurance, as we explained in last week’s newsletter.

Ongoing Market Signs: The health and profitability of insurance companies are reflecting this as well.  S&P Global Market Intelligence last week reported national statutory Q3 results for State Farm, showing its property and casualty group had its largest underwriting loss in the 22 year history of such quarterly reports.  The 12 group members of State Farm Mutual Automobile Insurance Company had an S&P calculated net underwriting loss for the first nine months of this year of $12.49 billion, including $5.27 billion in Q3.  The year-to-date result approached the group’s full-year 2022 underwriting loss of $13.23 billion.  S&P put the group’s year-to-date combined ratio at 118.3% and its Q3 combined ratio at 122.5%, meaning its paying out 18% more in claims and expenses than it is receiving in premiums so far this year.  In conversations with long time property insurance veterans, one quipped “Losing $12.5 billion after losing $13.2 billion in 2022 is a lot of money, even for State Farm.  Legislators won’t like to hear it, but that’s why rates need to keep going up.”

Positive Sign at Citizens: There is continued welcome news on the Citizens Property Insurance litigation front, plus a new program is now online – its newest effort in Alternative Dispute Resolution.  Highlights from last week’s Citizens’ Claims Committee Meeting revealed:

  • Citizens new and renewal policies issued after October 1 now contain an endorsement of mandatory arbitration through the state Division of Administrative Hearings, which it expects will settle litigated claims in reduced time and with less legal cost.
  • The number of new lawsuits in the first nine months of 2023 is down 23% compared to the same period in 2022. Pending suits are down 8%, yet currently number 18,663.
  • Citizens reports a gap now between the number of Notices of Intent to Litigate and the number of new lawsuits, thanks in part to elimination of Assignment of Benefits (AOB) contracts.
  • New AOB lawsuits are down 42% compared to last year.
  • While lawsuit numbers are down, representation at First Notice of Loss is up 33% so far compared to last year.
  • Citizens continues to receive about 100 claims per week from the September 2022 Hurricane Ian.

Workers’ Comp Decrease: The Florida Office of Insurance Regulation last week announced it approved the NCCI request to decrease the statewide overall workers’ compensation insurance rate by 15.1%.  This is the seventh consecutive year of rate decreases and applies to both new and renewal workers’ comp policies effective in Florida as of January 1, 2024.  You can read more here.

LMA Newsletter of 11-20-23

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Tags: Alternative Dispute Resolution, Arbitration, Assignment of Benefits, Citizens Property Insurance Corporation, Florida Homeowners Insurance Market, Florida Office of Insurance Regulation, Florida Property Insurance, Insurance Litigation, Insurance Rates, Maxwell Frost, NCCI, State Farm Insurance, Underwriting Losses, Workers' Compensation insurance

“Lisa is truly an insurance industry dynamo who operates her business with integrity and zealous representation. She is the person that legislators call upon when they have questions regarding necessary insurance reforms. Lisa is a tireless advocate for the protection of all Floridians and their property.”

Greg Holder, Retired Judge and Attorney
Zinober Diana & Monteverde P.A.
Tampa, FL

“Congrats on your 17- year anniversary at Lisa Miller & Associates®!  You have created an awesome legacy and helped numerous companies, agents, and clients!  Enjoy listening to your podcasts and reading your newsletter!  Best way to keep up with what is happening in the FL insurance world.”

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Claims Adjustment Group (CAG)

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John Greer, retired from construction, Plant City

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Ramona Speer, Realtor®
Gulf Breeze, FL

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Austin Perez, Senior Policy Advisor
National Association of Realtors®
Gulf Breeze, FL

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Dan Brown, Sr., President
Brown and Brown Insurance
Orlando, FL

“Just a quick note to say I always enjoy reading your newsletter. I have found many occasions to share it with family and friends who can’t understand why their insurance is expensive, as well as fellow employees. It is a great source of information in general, and especially helpful during the hectic times when work requires that I focus more narrowly on the task at hand, as it helps me keep sight of the big picture.”

Adam Marmelstein, Director of Agency & Market Services

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Cynthia Hoehn, Independent Property & Casualty Personal Lines insurance agent
Clermont, FL

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Rebecca Leadbeater, Regulatory Compliance Analyst
Frank Winston Crum Insurance
Clearwater, FL

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John Haddad, Director of Product - XactAnalysis
Verisk Claims

“I have followed your weekly newsletter and podcasts and now have a full appreciation for what you bring to this industry.  You are an inspiring force, plain and simple.  I wanted you to know that you make a difference.  Thank you for all you do!”

Jeffrey Karam, CPCU
Bradenton, FL

“Lisa this is another great newsletter, and we appreciate the time and energy you put into these informative updates – you are on top of these topics!”

Mike Graham, CEO
Smart Vent Products, Floodproofing.com, & Risk Reduction Plus
Juno Beach, FL

“Another great Newsletter on Florida industry this week.  Your service and advocacy in Florida is very important to keeping me updated and apprised of the Florida insurance laws, trends and overall environment.  Something similar is very much needed in Louisiana, too.”

Jennifer Tedesco, Esq., Claims Director
Pharos Claims Services
Orlando, FL

“I really do enjoy your newsletter – it is fantastic for the insurance industry in Florida.”

Bill Wilson, former PURE SAC Chair
PURE Insurance Company

“Thank you, Lisa, for your tireless work on behalf of the industry and the citizens of Florida. This post is incredibly comprehensive and helpful. Stay safe my friend.”

Mel Russell, President & CEO
Russell Insurance Consulting
St. Petersburg, FL

“Thank you for the information. I enjoy the info that you share and in turn, I share with my daughter and her husband. Sending love and best wishes to you!”

Paula, lifelong hometown of Plant City pal

“Keep informing and fighting!”

Mary Ann Medina, VP Client Partnerships
Charles Taylor
Lake Mary, FL

“Lisa Miller is a true champion for the insurance industry, with her regular updates! We appreciate all you do and keeping us up to date on priority issues!”

Gillian Lloyd, Account Executive
Zywave
Milwaukee, WI

“The great thing about reading your newsletter Lisa, is that I can 100% trust that the info in it is completely accurate. Thank you for the time that you invest in this newsletter to keep everyone informed on new things going on in the industry.”

Lori Hall, Business Development Manager
Haag

“Just wanted to say that I thoroughly love your newsletter. It’s is always informative and insightful to the ins and outs of our industry.  You are an inspiration and an important asset in the insurance world.  Keep up the great work!” 

Cynthia Scott, President
University Insurance Group
Davie, FL

“Thank you Lisa for staying on top of, as well as advocating, for Florida residents and legislative reform. Your newsletters are very informative and enjoy reading the points of view.”  

Shawna Miller, Sr. Claims Quality Assurance & Compliance Manager
Florida Peninsula Insurance Company
Jacksonville, FL

“Wow, what a dazzling amount of expertise and content, Lisa! You continue to amaze after 40-years of being amazing. Your newsletter is extraordinary. Congratulations!”

D. Joel Whalen, Associate Professor
DePaul University Kellstadt Graduate School of Business & Past President, Association for Business Communication

“Keep up the great work, Lisa! I enjoy your updates!”

John Askins, Former Director
Florida Department of Financial Services, Division of Insurance Fraud

“I really like your newsletter. It’s informative and to the point, even to the layperson. You are absolutely an asset to your industry. Keep it up please!”

Rivers H. Buford, III, Veteran Florida legislative and regulatory leader, retired

“Lisa, I was delighted to get your newsletter. It is very professional and a great read about what’s going on. It was good to see you doing the things you’ve always done so well. You were always a great source of input when I was in the Capitol and glad to see you are still providing such great assistance.”

Frank Messersmith, former Florida state representative, 1980-1990

“What a great outreach and platform. God Bless.”

Ken Donohue, Former Inspector General
U.S. Department of Housing and Urban Development (HUD)

“I absolutely loved your AM Best Interview – watched it twice! You have always been so impressive and inspiring to the insurance profession. The interview packed so much information into just a few minutes. Thanks for sharing. Please don’t stop, we all enjoy your insight.”

John Burkholder, Principal
Municipal Partners, LLC
2016 Public Risk Manager of the Year

“Great article on Risk Rating 2.0!”

Austin Perez, Senior Policy Representative for Federal Housing, Valuation, Insurance and Commercial Issues
National Association of Realtors
Washington, D.C.

“A high-profile attempt to undo recent litigation reforms that helped stabilize the insurance market was successfully defeated. We’re grateful to trusted experts like Lisa Miller (former Florida Deputy Insurance Commissioner, now one of the state’s top insurance advocates) for providing ongoing updates during every legislative session.”

Whitney Ricci, President & Founder
Ricci Insurance Group
Jacksonville, FL

“Lisa is a wealth of knowledge and produces some very useful content. I read her newsletter every week, it has great content, and I learn a lot. Thank you for being such an advocate Lisa and educating all of us.”

Tim O’Keefe, Director
KW Property Management & Consulting
Fort Lauderdale, FL

“Hello Lisa, EXCELLENT articles! I love your newsletter. Already shared with my office!”

Ana Regina Myrrha, Agency Principal
American Insurance Point
Orlando, FL

“Just a quick note to let you know how much I have appreciated your newsletter over the years and the assistance they offer for those in the field of claims. We depend on the information more than you will ever know!”

Laurie Rasberry, Chief Claims Officer
Acorn Claims
Prosper, Texas

“Lisa, thank you for sending your newsletter to me. It keeps me up with news I can use. I hope all is well with you and wish you continued success.”

George E. Kelly, Jr.
GK Consulting LLC
Hartford, CT

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