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Some Encouraging Signs for Florida Property Insurance Market

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“High degree of uncertainty” remains

A new report by regulators shows that the Florida property insurance market in the first quarter of 2023 had net positive income for the first time in seven years with net underwriting losses also encouraging.  However, the gap between the cost of claims and reserves is growing worse.  The report also includes first-ever aggregate property claims and litigation data as required now by the Florida Legislature.

The Florida Office of Insurance Regulation (OIR) Property Insurance Stability Report, produced in January and July each year, shows:

  • Encouraging results in industry profitability following seven years of net negative income. Q1 Net Income was in the positive (about $60 million) compared to the almost $900 million net income losses in 2022.  Q1 Net Underwriting Losses were about $50 million (compared to 2022’s $1.4 billion in losses).
  • Adverse loss reserve development (cost of claims greater than reserves allotted) is growing worse. 2021 claims were $337 million more than originally estimated at the two-year look back.  In 2022, claims were approximately $224M more than estimated after one year, and $772M at the two-year mark.  “These numbers reflect the high degree of uncertainty which exists in the property insurance market, which in turn impacts reinsurance capacity and reinsurance rates for insurers,” says the report.
  • Legislative reforms from 2022 and 2023 still have not impacted lawsuits filed (the LSOP & NOITL statistics points):
    • Personal Residential Legal Service of Process (LSOP) filings were up in the first quarter of 2023 (about 6,500) from the last quarter of 2022 (about 4,700);
    • Property Insurance Notice of Intent to Initiate Litigation (NOITL) filings nearly doubled to 8,486 (as of 5-31-23) compared to 4,284 in November 2022;
    • Domestic Homeowners Defense Cost & Containment Expenses fell slightly in 2022 ($2.96 billion) from 2021 ($3.08 billion);
  • Plaintiff attorneys’ rush to file lawsuits from March 17-22, 2023 before the Governor’s March 24 signature on HB 837 (Civil Remedies legislation) ballooned the Personal Residential Civil Remedy Notice of Insurer Violations filed to nearly 2,800 per month at the time compared to 1,500 in November 2022.
  • Average homeowners and condominium premiums increased from November 2022 to March 2023 in all counties reporting data.
  • Citizens Property Insurance continues to gain market share in both homeowners multi-peril policies (from 14.84% to 17.63% of the market) and homeowners wind-only policies (from 74.48% to 76.01% of the market). Citizens Condominium Unit Owners Multi-Peril policies increased from 7.62% to 9% of the market.
  • The amount of reinsurance purchased by carriers in 2022 increased an average 17% from 2021 but the cost increased by 52%. Homeowners insurance rates will rise because of this drastic reinsurance cost increase.  Figures for 2023 won’t be available until next month.

From Florida Office of Insurance Regulation, July 1, 2023. Click here to enlarge image

This report has a first-ever section titled “Property Claims and Litigation Data Call” starting on page 8, reflective of the new annual data calls that began January 1, 2023.   It’s based on a total of 678,986 unique claims closed during calendar year 2022 but OIR cautions the data is preliminary and still being validated and clarified across carriers.  The average claim indemnity was $15,330 and the average loss adjustment expense as $2,156. 

As of March 28, 2023 the top five drivers of claims in Florida were hurricanes (283,542), windstorm or hail (148,118), water (79,350), accidental discharge or water overflow (77,862), and “all other perils” (73,926).  The report includes figures on sinkholes and other specific perils.

LMA Newsletter of 7-10-23

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Tags: attorneys, Citizens Property Insurance Corporation, Data Call, Florida Homeowners Insurance Market, Florida Legislature, Florida Office of Insurance Regulation, Florida Property Insurance, Insurance Claims Data, Insurance Industry Profitability, Insurance Litigation, Loss Reserve Development, Property Claims and Litigation Data Call, Property Insurance Stability Report

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Laurie Rasberry, Chief Claims Officer
Acorn Claims
Prosper, Texas

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D. Joel Whalen, Associate Professor
DePaul University Kellstadt Graduate School of Business & Past President, Association for Business Communication

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Ken Donohue, Former Inspector General
U.S. Department of Housing and Urban Development (HUD)

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Bill Wilson, former PURE SAC Chair
PURE Insurance Company

“A high-profile attempt to undo recent litigation reforms that helped stabilize the insurance market was successfully defeated. We’re grateful to trusted experts like Lisa Miller (former Florida Deputy Insurance Commissioner, now one of the state’s top insurance advocates) for providing ongoing updates during every legislative session.”

Whitney Ricci, President & Founder
Ricci Insurance Group
Jacksonville, FL

“Thank you, Lisa, for your tireless work on behalf of the industry and the citizens of Florida. This post is incredibly comprehensive and helpful. Stay safe my friend.”

Mel Russell, President & CEO
Russell Insurance Consulting
St. Petersburg, FL

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Paula, lifelong hometown of Plant City pal

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Gillian Lloyd, Account Executive
Zywave
Milwaukee, WI

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Jeffrey Karam, CPCU
Bradenton, FL

“Great article on Risk Rating 2.0!”

Austin Perez, Senior Policy Representative for Federal Housing, Valuation, Insurance and Commercial Issues
National Association of Realtors
Washington, D.C.

“Lisa, you will always be a public servant and your newsletters have shared valuable information to many. These newsletters are not five minute follow up reports. You’ve been to these disasters first hand and understand people lose everything and the elderly are the most vulnerable. It’s truly sad. Thank You for being sincere, when most are looking for ratings.”

John Greer, retired from construction, Plant City

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Lori Hall, Business Development Manager
Haag

“Just a quick note to say I always enjoy reading your newsletter. I have found many occasions to share it with family and friends who can’t understand why their insurance is expensive, as well as fellow employees. It is a great source of information in general, and especially helpful during the hectic times when work requires that I focus more narrowly on the task at hand, as it helps me keep sight of the big picture.”

Adam Marmelstein, Director of Agency & Market Services

“I do not know how to say in words the heartfelt thankfulness that you took the time to listen to me, heard me, and then TOOK action to get something done after the long emotional and FINANCIAL struggle with…the hardship of paying upfront for all the repairs from Hurricane Sally. I cannot say enough of how I appreciate you, your attitude of wanting to help people and the next step to actually take action to do something is amazing.”

Ramona Speer, Realtor®
Gulf Breeze, FL

“Thank you Lisa for staying on top of, as well as advocating, for Florida residents and legislative reform. Your newsletters are very informative and enjoy reading the points of view.”  

Shawna Miller, Sr. Claims Quality Assurance & Compliance Manager
Florida Peninsula Insurance Company
Jacksonville, FL

“I absolutely loved your AM Best Interview – watched it twice! You have always been so impressive and inspiring to the insurance profession. The interview packed so much information into just a few minutes. Thanks for sharing. Please don’t stop, we all enjoy your insight.”

John Burkholder, Principal
Municipal Partners, LLC
2016 Public Risk Manager of the Year

“Congrats on your 17- year anniversary at Lisa Miller & Associates®!  You have created an awesome legacy and helped numerous companies, agents, and clients!  Enjoy listening to your podcasts and reading your newsletter!  Best way to keep up with what is happening in the FL insurance world.”

William McArthur, VP of Claims
Claims Adjustment Group (CAG)

“I wanted to write to tell you that this newsletter is the best in the industry. I look forward to it every week! Thank you for all that you do.”

Rebecca Leadbeater, Regulatory Compliance Analyst
Frank Winston Crum Insurance
Clearwater, FL

“Wow, what a great picture and worth a thousand words! I’ve been reading/listening religiously to your newsletters/podcasts. They’ve been a tremendous source of information. Thank you!”

Austin Perez, Senior Policy Advisor
National Association of Realtors®
Gulf Breeze, FL

“Thank you for all you do for the industry and the Verisk team. We are forever grateful and excited for the future. Getting your insight in my inbox is exactly what I need!”

John Haddad, Director of Product - XactAnalysis
Verisk Claims

“Lisa, I was delighted to get your newsletter. It is very professional and a great read about what’s going on. It was good to see you doing the things you’ve always done so well. You were always a great source of input when I was in the Capitol and glad to see you are still providing such great assistance.”

Frank Messersmith, former Florida state representative, 1980-1990

“Lisa is truly an insurance industry dynamo who operates her business with integrity and zealous representation. She is the person that legislators call upon when they have questions regarding necessary insurance reforms. Lisa is a tireless advocate for the protection of all Floridians and their property.”

Greg Holder, Retired Judge and Attorney
Zinober Diana & Monteverde P.A.
Tampa, FL

“Your newsletter is fabulous!  I greatly appreciate the topics you expose, so that insurance professionals like myself can keep up with the latest events that affect the public we serve and ourselves.”

Cynthia Hoehn, Independent Property & Casualty Personal Lines insurance agent
Clermont, FL

“Hello Lisa, EXCELLENT articles! I love your newsletter. Already shared with my office!”

Ana Regina Myrrha, Agency Principal
American Insurance Point
Orlando, FL

“Another great Newsletter on Florida industry this week.  Your service and advocacy in Florida is very important to keeping me updated and apprised of the Florida insurance laws, trends and overall environment.  Something similar is very much needed in Louisiana, too.”

Jennifer Tedesco, Esq., Claims Director
Pharos Claims Services
Orlando, FL

“Just wanted to say that I thoroughly love your newsletter. It’s is always informative and insightful to the ins and outs of our industry.  You are an inspiration and an important asset in the insurance world.  Keep up the great work!” 

Cynthia Scott, President
University Insurance Group
Davie, FL

“Keep up the great work, Lisa! I enjoy your updates!”

John Askins, Former Director
Florida Department of Financial Services, Division of Insurance Fraud

“Lisa, thank you for sending your newsletter to me. It keeps me up with news I can use. I hope all is well with you and wish you continued success.”

George E. Kelly, Jr.
GK Consulting LLC
Hartford, CT

“You are under-thanked and under-appreciated for all the work you do for our industry but I’m one guy who really appreciates the information you gather and share.  Many times I pass it along to my clients. Many thanks.”

Dan Brown, Sr., President
Brown and Brown Insurance
Orlando, FL

“Lisa is a wealth of knowledge and produces some very useful content. I read her newsletter every week, it has great content, and I learn a lot. Thank you for being such an advocate Lisa and educating all of us.”

Tim O’Keefe, Director
KW Property Management & Consulting
Fort Lauderdale, FL

“I really like your newsletter. It’s informative and to the point, even to the layperson. You are absolutely an asset to your industry. Keep it up please!”

Rivers H. Buford, III, Veteran Florida legislative and regulatory leader, retired

“Keep informing and fighting!”

Mary Ann Medina, VP Client Partnerships
Charles Taylor
Lake Mary, FL

“Lisa this is another great newsletter, and we appreciate the time and energy you put into these informative updates – you are on top of these topics!”

Mike Graham, CEO
Smart Vent Products, Floodproofing.com, & Risk Reduction Plus
Juno Beach, FL

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