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Wanted: Florida Insurance Commissioner

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Plus, changes afoot at Citizens

The search is expected to begin later this month for a new Florida insurance commissioner following the resignation of David Altmaier along with his two deputy commissioners, there’s a new report on Florida insurance companies’ policy numbers, and the state’s Citizens Property Insurance Corporation is embarking on a new method of resolving disputed claims without going to court.  It’s all in this week’s Property Insurance News. 

Florida Insurance Commissioner David Altmaier. Courtesy, OIR

Altmaier Resignation: David Altmaier, who has served as Florida’s insurance commissioner since 2016, submitted his letter of resignation to Gov. DeSantis right after the special legislative session on property insurance ended in mid-December.  The resignation was effective December 28 and did not include his future plans.  The former insurance agent had been working with the Florida Office of Insurance Regulation (OIR) since 2008 and served as president of the National Association of Insurance Commissioners in 2021.  His resignation followed those of Deputy Commissioner of Property & Casualty Susanne Murphy and Deputy Commissioner for Life & Health John Reilly.

The Governor and Cabinet sitting as the Financial Services Commission is expected to formally start a search for Altmaier’s replacement at its January 17 meeting.  By law, both the Governor and CFO Jimmy Patronis must agree on a replacement.

New Statewide Policy Data: OIR has released a third quarter 2022 update of statewide commercial and personal lines property insurance data submitted by insurance companies and groups.  The data is available on OIR’s website here through its QUASR (Quarterly and Supplemental Reporting System) system as two downloadable Excel documents.  It includes statewide policyholder counts, policies cancelled/non-renewed, total policy values, total direct premium written, and total exposure in both summary form for the 170 parent companies (and the detail for the 470 total parent & affiliated companies) authorized to write personal and commercial lines property insurance in Florida.

Citizens Insurance Changes: As the result of Florida’s tumultuous property insurance market, the state’s Citizens Property Insurance Corporation in 2022 saw its policy count increase almost 50%.  Citizens ended the year with 1,145,178 policies, up from 759,305 at the end of 2021.  It added about 19,000 policies in December alone, with that trend expected to continue.  COO Kelly Booten said Citizens could have 1.6 million policies and a 22% market share by the end of 2023, with a potential exposure of $600 billion.

In other news, Citizens has gotten OIR approval to contract with the State of Florida Division of Administrative Hearings (DOAH) to provide alternative dispute resolution services for claims that were either denied because of a determination of no coverage or contract limitations regarding the coverage amount.  The change will be as a new endorsement on non-commercial policy lines forms and is effective February 1, 2023, for new and renewal business.

Meanwhile, the Citizens Board of Governors voted last month to wait until March to make any changes to the carrier’s roof age eligibility requirement.  Staff had recommended reducing those thresholds from 25 years to 20 years for soft roof types and from 50 years to 40 years for hard roofs.  The Board did enact other product changes that include a higher wind/hail deductible.    

LMA Newsletter of 1-9-23

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Tags: Citizens Property Insurance Corporation, David Altmaier, Florida Homeowners Insurance Market, Florida Office of Insurance Regulation, Florida Property Insurance, John Reilly, Roof Deductable, Roof repair, Susanne Murphy

“Lisa, you will always be a public servant and your newsletters have shared valuable information to many. These newsletters are not five minute follow up reports. You’ve been to these disasters first hand and understand people lose everything and the elderly are the most vulnerable. It’s truly sad. Thank You for being sincere, when most are looking for ratings.”

John Greer, retired from construction, Plant City

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American Insurance Point
Orlando, FL

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Frank Winston Crum Insurance
Clearwater, FL

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Charles Taylor
Lake Mary, FL

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Brown and Brown Insurance
Orlando, FL

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Austin Perez, Senior Policy Advisor
National Association of Realtors®
Gulf Breeze, FL

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Cynthia Hoehn, Independent Property & Casualty Personal Lines insurance agent
Clermont, FL

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Cynthia Scott, President
University Insurance Group
Davie, FL

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Mel Russell, President & CEO
Russell Insurance Consulting
St. Petersburg, FL

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Bill Wilson, former PURE SAC Chair
PURE Insurance Company

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Ricci Insurance Group
Jacksonville, FL

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Laurie Rasberry, Chief Claims Officer
Acorn Claims
Prosper, Texas

“Another great Newsletter on Florida industry this week.  Your service and advocacy in Florida is very important to keeping me updated and apprised of the Florida insurance laws, trends and overall environment.  Something similar is very much needed in Louisiana, too.”

Jennifer Tedesco, Esq., Claims Director
Pharos Claims Services
Orlando, FL

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Lori Hall, Business Development Manager
Haag

“Lisa is truly an insurance industry dynamo who operates her business with integrity and zealous representation. She is the person that legislators call upon when they have questions regarding necessary insurance reforms. Lisa is a tireless advocate for the protection of all Floridians and their property.”

Greg Holder, Retired Judge and Attorney
Zinober Diana & Monteverde P.A.
Tampa, FL

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Mike Graham, CEO
Smart Vent Products, Floodproofing.com, & Risk Reduction Plus
Juno Beach, FL

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George E. Kelly, Jr.
GK Consulting LLC
Hartford, CT

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John Burkholder, Principal
Municipal Partners, LLC
2016 Public Risk Manager of the Year

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Rivers H. Buford, III, Veteran Florida legislative and regulatory leader, retired

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John Haddad, Director of Product - XactAnalysis
Verisk Claims

“Congrats on your 17- year anniversary at Lisa Miller & Associates®!  You have created an awesome legacy and helped numerous companies, agents, and clients!  Enjoy listening to your podcasts and reading your newsletter!  Best way to keep up with what is happening in the FL insurance world.”

William McArthur, VP of Claims
Claims Adjustment Group (CAG)

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Jeffrey Karam, CPCU
Bradenton, FL

“Great article on Risk Rating 2.0!”

Austin Perez, Senior Policy Representative for Federal Housing, Valuation, Insurance and Commercial Issues
National Association of Realtors
Washington, D.C.

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D. Joel Whalen, Associate Professor
DePaul University Kellstadt Graduate School of Business & Past President, Association for Business Communication

“Thank you Lisa for staying on top of, as well as advocating, for Florida residents and legislative reform. Your newsletters are very informative and enjoy reading the points of view.”  

Shawna Miller, Sr. Claims Quality Assurance & Compliance Manager
Florida Peninsula Insurance Company
Jacksonville, FL

“I do not know how to say in words the heartfelt thankfulness that you took the time to listen to me, heard me, and then TOOK action to get something done after the long emotional and FINANCIAL struggle with…the hardship of paying upfront for all the repairs from Hurricane Sally. I cannot say enough of how I appreciate you, your attitude of wanting to help people and the next step to actually take action to do something is amazing.”

Ramona Speer, Realtor®
Gulf Breeze, FL

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John Askins, Former Director
Florida Department of Financial Services, Division of Insurance Fraud

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Ken Donohue, Former Inspector General
U.S. Department of Housing and Urban Development (HUD)

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Paula, lifelong hometown of Plant City pal

“Lisa, I was delighted to get your newsletter. It is very professional and a great read about what’s going on. It was good to see you doing the things you’ve always done so well. You were always a great source of input when I was in the Capitol and glad to see you are still providing such great assistance.”

Frank Messersmith, former Florida state representative, 1980-1990

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Tim O’Keefe, Director
KW Property Management & Consulting
Fort Lauderdale, FL

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Gillian Lloyd, Account Executive
Zywave
Milwaukee, WI

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