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Hurricane Sally Damages Mounting

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Insured losses top $300M so far

Downtown Pensacola flooding at the height of Hurricane Sally, September 16, 2020

As damage estimates are tallied from Friday’s Hurricane Delta, our thoughts and prayers are with those in Louisiana and Mississippi who were caught in the storm’s path – the ninth named Atlantic storm to make landfall in the U.S. this hurricane season.  Florida’s western Panhandle area received some rain from Delta, the same area that suffered up to 30 inches of rain from Hurricane Sally three weeks earlier.

The Florida Office of Insurance Regulation (OIR) reports that 56,852 claims were filed in the first nine days following Sally’s September 16th landfall, for an estimated insured loss of $300.7 million.  OIR notes 11.2% of the claims were closed, with a 3-2 ratio of paid vs. unpaid closed claims.  The total includes 126 private flood insurance claims, but not the likely much greater number of National Flood Insurance Program (NFIP) claims.  AIR Worldwide estimates total multi-state damages from Sally from $1 billion to $3 billion.  Some analysts expect the bulk of damage will be flooding and thus absorbed by the NFIP for the minority of claims that have flood coverage.  The Cat 2 storm brought winds of 105 mph and upwards of 7 feet of storm surge in coastal Escambia County (Pensacola) and adjacent Baldwin County, Alabama.

Lori Lewis, US Geological Survey hydrologic technician, verifies the readings of a USGS streamgage located on Bayou Marcus in Pensacola, Florida, following Hurricane Sally, September 17, 2020. Courtesy, Rob Clendening, USGS

A recent article by E&E News notes that nearly 250,000 properties in areas impacted by Hurricane Sally were not listed in FEMA high-risk flood zones yet would be considered so under a new private modeling tool made public this past summer by the First Street Foundation that we’ve reported on.  In Santa Rosa County, Florida, FEMA lists 10,900 properties in such a flood zone, but First Street found 17,100 properties face a significant flood risk.

Pensacola and other local governments in the western Panhandle have been working with the State Division of Emergency Management for several weeks to help FEMA in its assessments of flooded neighborhoods – some outside of flood zones – to make the case for individual assistance grants for homeowners without flood insurance.  FEMA has now approved those grants for Escambia, Santa Rosa, Okaloosa, Walton and Bay County residents.  FEMA previously approved public assistance grants for local governments for their emergency protective measures, as we reported in the last newsletter.

LMA Newsletter of 10-12-20

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Tags: FEMA, Flood Insurance, Hurricane Sally, Hurricane Sally Claims, National Flood Insurance Program

“Great article on Risk Rating 2.0!”

Austin Perez, Senior Policy Representative for Federal Housing, Valuation, Insurance and Commercial Issues
National Association of Realtors
Washington, D.C.

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D. Joel Whalen, Associate Professor
DePaul University Kellstadt Graduate School of Business & Past President, Association for Business Communication

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Gillian Lloyd, Account Executive
Zywave
Milwaukee, WI

“Just a quick note to let you know how much I have appreciated your newsletter over the years and the assistance they offer for those in the field of claims. We depend on the information more than you will ever know!”

Laurie Rasberry, Chief Claims Officer
Acorn Claims
Prosper, Texas

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Austin Perez, Senior Policy Advisor
National Association of Realtors®
Gulf Breeze, FL

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John Burkholder, Principal
Municipal Partners, LLC
2016 Public Risk Manager of the Year

“Keep up the great work, Lisa! I enjoy your updates!”

John Askins, Former Director
Florida Department of Financial Services, Division of Insurance Fraud

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Jeffrey Karam, CPCU
Bradenton, FL

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Tim O’Keefe, Director
KW Property Management & Consulting
Fort Lauderdale, FL

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Rebecca Leadbeater, Regulatory Compliance Analyst
Frank Winston Crum Insurance
Clearwater, FL

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Cynthia Hoehn, Independent Property & Casualty Personal Lines insurance agent
Clermont, FL

“Lisa, I was delighted to get your newsletter. It is very professional and a great read about what’s going on. It was good to see you doing the things you’ve always done so well. You were always a great source of input when I was in the Capitol and glad to see you are still providing such great assistance.”

Frank Messersmith, former Florida state representative, 1980-1990

“Another great Newsletter on Florida industry this week.  Your service and advocacy in Florida is very important to keeping me updated and apprised of the Florida insurance laws, trends and overall environment.  Something similar is very much needed in Louisiana, too.”

Jennifer Tedesco, Esq., Claims Director
Pharos Claims Services
Orlando, FL

“Thank you, Lisa, for your tireless work on behalf of the industry and the citizens of Florida. This post is incredibly comprehensive and helpful. Stay safe my friend.”

Mel Russell, President & CEO
Russell Insurance Consulting
St. Petersburg, FL

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George E. Kelly, Jr.
GK Consulting LLC
Hartford, CT

“Lisa is truly an insurance industry dynamo who operates her business with integrity and zealous representation. She is the person that legislators call upon when they have questions regarding necessary insurance reforms. Lisa is a tireless advocate for the protection of all Floridians and their property.”

Greg Holder, Retired Judge and Attorney
Zinober Diana & Monteverde P.A.
Tampa, FL

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Ana Regina Myrrha, Agency Principal
American Insurance Point
Orlando, FL

“Congrats on your 17- year anniversary at Lisa Miller & Associates®!  You have created an awesome legacy and helped numerous companies, agents, and clients!  Enjoy listening to your podcasts and reading your newsletter!  Best way to keep up with what is happening in the FL insurance world.”

William McArthur, VP of Claims
Claims Adjustment Group (CAG)

“You are under-thanked and under-appreciated for all the work you do for our industry but I’m one guy who really appreciates the information you gather and share.  Many times I pass it along to my clients. Many thanks.”

Dan Brown, Sr., President
Brown and Brown Insurance
Orlando, FL

“Keep informing and fighting!”

Mary Ann Medina, VP Client Partnerships
Charles Taylor
Lake Mary, FL

“Thank you Lisa for staying on top of, as well as advocating, for Florida residents and legislative reform. Your newsletters are very informative and enjoy reading the points of view.”  

Shawna Miller, Sr. Claims Quality Assurance & Compliance Manager
Florida Peninsula Insurance Company
Jacksonville, FL

“I do not know how to say in words the heartfelt thankfulness that you took the time to listen to me, heard me, and then TOOK action to get something done after the long emotional and FINANCIAL struggle with…the hardship of paying upfront for all the repairs from Hurricane Sally. I cannot say enough of how I appreciate you, your attitude of wanting to help people and the next step to actually take action to do something is amazing.”

Ramona Speer, Realtor®
Gulf Breeze, FL

“Just a quick note to say I always enjoy reading your newsletter. I have found many occasions to share it with family and friends who can’t understand why their insurance is expensive, as well as fellow employees. It is a great source of information in general, and especially helpful during the hectic times when work requires that I focus more narrowly on the task at hand, as it helps me keep sight of the big picture.”

Adam Marmelstein, Director of Agency & Market Services

“Lisa, you will always be a public servant and your newsletters have shared valuable information to many. These newsletters are not five minute follow up reports. You’ve been to these disasters first hand and understand people lose everything and the elderly are the most vulnerable. It’s truly sad. Thank You for being sincere, when most are looking for ratings.”

John Greer, retired from construction, Plant City

“A high-profile attempt to undo recent litigation reforms that helped stabilize the insurance market was successfully defeated. We’re grateful to trusted experts like Lisa Miller (former Florida Deputy Insurance Commissioner, now one of the state’s top insurance advocates) for providing ongoing updates during every legislative session.”

Whitney Ricci, President & Founder
Ricci Insurance Group
Jacksonville, FL

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Bill Wilson, former PURE SAC Chair
PURE Insurance Company

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Cynthia Scott, President
University Insurance Group
Davie, FL

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Ken Donohue, Former Inspector General
U.S. Department of Housing and Urban Development (HUD)

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Paula, lifelong hometown of Plant City pal

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John Haddad, Director of Product - XactAnalysis
Verisk Claims

“The great thing about reading your newsletter Lisa, is that I can 100% trust that the info in it is completely accurate. Thank you for the time that you invest in this newsletter to keep everyone informed on new things going on in the industry.”

Lori Hall, Business Development Manager
Haag

“Lisa this is another great newsletter, and we appreciate the time and energy you put into these informative updates – you are on top of these topics!”

Mike Graham, CEO
Smart Vent Products, Floodproofing.com, & Risk Reduction Plus
Juno Beach, FL

“I really like your newsletter. It’s informative and to the point, even to the layperson. You are absolutely an asset to your industry. Keep it up please!”

Rivers H. Buford, III, Veteran Florida legislative and regulatory leader, retired

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