Few Consumer Insurance Complaints from Hurricane Irma

Insurers are taking care of their Florida policyholders

Insurance companies responding to claims filings from Hurricane Irma’s destruction in Florida stepped-up to the plate as evidenced by the very low number of consumer complaints filed with the state.  The Florida Department of Financial Services (DFS) reports that 548 consumers either had a question, complaint, or wanted assistance from its Division …

Here are some of our accomplishments on behalf of our clients in 2017:

Assisted start-up homeowners insurance companies understand the current market and how to position themselves accordingly; create responsive products to market needs; facilitate conversations with insurance agents; and communicate effectively with policyholders.

Advised property casualty companies on legal and regulatory framework, helping them achieve compliance.

Resolved a compliance …

FORMER FLORIDA DEPUTY INSURANCE COMMISSIONER: IMAGINE THE IRMA CLAIMS PROCESS AS AN EMERGENCY ROOM TRIAGE

TALLAHASSEE — Former Florida Deputy Insurance Commissioner Lisa Miller says insurance companies taking claims calls from Hurricane Irma are handling them like an emergency room in a hospital: triaging the calls in order of severity.  Miller, President and CEO of Lisa Miller and Associates in Tallahassee, provided advice on how Floridians can navigate the post-Hurricane Irma claims process on the …

Growing Florida’s Private Flood Market – Part One

Florida’s private flood insurance market is growing while Congress tries to find its way to potential fixes for the beleaguered National Flood Insurance Program (NFIP).  Just in time for the start of hurricane season, the Florida Legislature has made it even easier for private insurance companies to write flood coverage in the Sunshine State.  The private market is seen as …

Major Insurance Issues Fail in Florida Legislative Session – Podcast Explains How & Why

The Florida Legislature ended its 2017 session this week three days late – and without passing most of the major insurance-related bills.  These include Assignment of Benefits reform, Workers’ Compensation reform as mandated by the state Supreme Court, and No-Fault Personal Injury Protection automobile insurance reform.  What went wrong?  Host Lisa Miller, a former Florida deputy insurance commissioner, takes the …