This is a special edition of our LMA Newsletter, devoted to the topic of the ongoing misrepresentation of Florida’s property insurance companies. It started in late February with the Tampa Bay Times story that Florida companies “diverted” billions of dollars to their Managing General Agents (MGAs), other affiliates, and shareholders from 2017-2019 while at the …
LMA NEWSLETTER March 10, 2025
A Closer Look at Tampa Bay Times’ Reporting on Florida Insurance Profits
Separating fact from sensationalism
If you haven’t read the February 22 article from the Tampa Bay Times, it’s worth reviewing. Titled Florida insurance companies steered money to investors while claiming losses, study says, the article presents a narrative that suggests Florida property insurers were shifting billions to Managing General Agents (MGAs) and affiliates …
Florida Property Insurance: Facts vs. Fear
Exploring the role of MGAs
Given the Tampa Bay Times article and the many questions it’s raised surrounding Florida insurance companies and the role that Managing General Agents (MGAs) play in their operation, I sat down with a veteran Florida insurance agent to get some answers. What is an MGA? What’s its function in our …

“Hello Lisa, EXCELLENT articles! I love your newsletter. Already shared with my office!”
“What a great outreach and platform. God Bless.”
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“I absolutely loved your AM Best Interview – watched it twice! You have always been so impressive and inspiring to the insurance profession. The interview packed so much information into just a few minutes. Thanks for sharing. Please don’t stop, we all enjoy your insight.”
“Lisa, you will always be a public servant and your newsletters have shared valuable information to many. These newsletters are not five minute follow up reports. You’ve been to these disasters first hand and understand people lose everything and the elderly are the most vulnerable. It’s truly sad. Thank You for being sincere, when most are looking for ratings.”
“Lisa is a wealth of knowledge and produces some very useful content. I read her newsletter every week, it has great content, and I learn a lot. Thank you for being such an advocate Lisa and educating all of us.”
“Just a quick note to say I always enjoy reading your newsletter. I have found many occasions to share it with family and friends who can’t understand why their insurance is expensive, as well as fellow employees. It is a great source of information in general, and especially helpful during the hectic times when work requires that I focus more narrowly on the task at hand, as it helps me keep sight of the big picture.”
“Lisa, I was delighted to get your newsletter. It is very professional and a great read about what’s going on. It was good to see you doing the things you’ve always done so well. You were always a great source of input when I was in the Capitol and glad to see you are still providing such great assistance.”
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“Thank you Lisa for staying on top of, as well as advocating, for Florida residents and legislative reform. Your newsletters are very informative and enjoy reading the points of view.”
“Lisa this is another great newsletter, and we appreciate the time and energy you put into these informative updates – you are on top of these topics!”
“Lisa is truly an insurance industry dynamo who operates her business with integrity and zealous representation. She is the person that legislators call upon when they have questions regarding necessary insurance reforms. Lisa is a tireless advocate for the protection of all Floridians and their property.”
“I wanted to write to tell you that this newsletter is the best in the industry. I look forward to it every week! Thank you for all that you do.”
“I do not know how to say in words the heartfelt thankfulness that you took the time to listen to me, heard me, and then TOOK action to get something done after the long emotional and FINANCIAL struggle with…the hardship of paying upfront for all the repairs from Hurricane Sally. I cannot say enough of how I appreciate you, your attitude of wanting to help people and the next step to actually take action to do something is amazing.”
“Another great Newsletter on Florida industry this week. Your service and advocacy in Florida is very important to keeping me updated and apprised of the Florida insurance laws, trends and overall environment. Something similar is very much needed in Louisiana, too.”
“Just wanted to say that I thoroughly love your newsletter. It’s is always informative and insightful to the ins and outs of our industry. You are an inspiration and an important asset in the insurance world. Keep up the great work!”
“I have followed your weekly newsletter and podcasts and now have a full appreciation for what you bring to this industry. You are an inspiring force, plain and simple. I wanted you to know that you make a difference. Thank you for all you do!”
“Congrats on your 17- year anniversary at Lisa Miller & Associates®! You have created an awesome legacy and helped numerous companies, agents, and clients! Enjoy listening to your podcasts and reading your newsletter! Best way to keep up with what is happening in the FL insurance world.”
“Thank you for all you do for the industry and the Verisk team. We are forever grateful and excited for the future. Getting your insight in my inbox is exactly what I need!”
“Lisa Miller is a true champion for the insurance industry, with her regular updates! We appreciate all you do and keeping us up to date on priority issues!”
“I really do enjoy your newsletter – it is fantastic for the insurance industry in Florida.”
“Wow, what a dazzling amount of expertise and content, Lisa! You continue to amaze after 40-years of being amazing. Your newsletter is extraordinary. Congratulations!”
“Great article on Risk Rating 2.0!”
“The great thing about reading your newsletter Lisa, is that I can 100% trust that the info in it is completely accurate. Thank you for the time that you invest in this newsletter to keep everyone informed on new things going on in the industry.”
“A high-profile attempt to undo recent litigation reforms that helped stabilize the insurance market was successfully defeated. We’re grateful to trusted experts like Lisa Miller (former Florida Deputy Insurance Commissioner, now one of the state’s top insurance advocates) for providing ongoing updates during every legislative session.”
“Keep informing and fighting!”
“Your newsletter is fabulous! I greatly appreciate the topics you expose, so that insurance professionals like myself can keep up with the latest events that affect the public we serve and ourselves.”
“Wow, what a great picture and worth a thousand words! I’ve been reading/listening religiously to your newsletters/podcasts. They’ve been a tremendous source of information. Thank you!”
“Thank you for the information. I enjoy the info that you share and in turn, I share with my daughter and her husband. Sending love and best wishes to you!”
“Thank you, Lisa, for your tireless work on behalf of the industry and the citizens of Florida. This post is incredibly comprehensive and helpful. Stay safe my friend.”
“You are under-thanked and under-appreciated for all the work you do for our industry but I’m one guy who really appreciates the information you gather and share. Many times I pass it along to my clients. Many thanks.”
“Lisa, thank you for sending your newsletter to me. It keeps me up with news I can use. I hope all is well with you and wish you continued success.”
“Just a quick note to let you know how much I have appreciated your newsletter over the years and the assistance they offer for those in the field of claims. We depend on the information more than you will ever know!”
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